MEET THE TEAM


Jorida Spahiu

GUESTS CARE

I'm the one most positively quoted on reviews 🫶

Massimo Zennaro

CEO

I'm the one controlling these two next to me 🤔

Nertila Ceta

ADMINISTRATION

I'm the one who makes sure that no one comes looking for us đź«Ł


GET IN TOUCH


Questions? Comments? We’d love to hear from you!


Are you looking for a quick answer? The best option is to check out our FAQs. Need some extra help? Get in touch! 

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FAQs


  • WHY BOOK ON OUR WEBSITE

    BENEFIT BOOKING ON OUR WEBSITE:

    • Best Rate Guaranteed.
    • Breakfast included Offer. 
    • Long Term Stay Offer. 
    • Parking Space 50% Off.  
    • No Commission. 
    • Secure payment. 
    • Possibility to book extra services directly at the time of booking.
    BOOK NOW
  • CAR PARKING

    THE ROOMS in Tirana: 

    • Car Parking Spaces available on request under the extra cost 14,00€/night or 7,00€/night for direct booking. They are located into the garage area under the buildings. The access to the apartments is directly from parking with the elevator. This extra service can be added directly at the moment of reservation on our website or required separately, the cost will be added on the apartment bill. 

    THE ROOMS - Berat: 

    • The Apartment in Berat have not a private parking space also because it is located in a small pedestrian street in the city center. It is however possible to park in public parking spaces a few tens of meters from the apartment.
  • AIRPORT TRANSFER

    Airport Transfer Service is available on request. Our driver will be waiting for you at the Tirana Airport arrivals area with a sign written your surname on it.  

    Kindly inform us regarding your flight details (flight data, time & date). 

    Transfer costs 28,00€. The cost will be added on the apartment bill.

  • BREAKFAST

    In Nobis Complex, Breakfast is provided on request with an extra cost of 8,00€/person per day. This service is offered in collaboration with Toni's bar restaurant on the 0 floor of the building.  

    This extra service can be added directly at the moment of reservation on our website or required separately, the cost will be added on the apartment bill. 

  • PET FRIENDLY

    THE ROOMS Staff will be happy to welcome in all the apartments you and your 4 legged friends.   



    Conditions:  

    • Well behaved small or medium sized pets are allowed.  
    • The presence of Pets have to be communicated at the time of reservation and approved by the Staff.  
    • Pets owner are responsible for any damage that the latter may cause to the apartment, to common areas, to people. It is recommended to accompany Pets outside the complex for the fulfillment of their physical needs, to collect their excrements and throw them in the public bins. 

    Welcome Kit for Small or Medium size Pet is available at THE ROOMS under request. This extra service can be added directly at the moment of reservation on our website or required separately to the Staff, the cost will be added on the apartment bill. 

  • WELLNESS CENTER

    Our Guests in Tirana can enjoy the NOBIS WELLNESS CENTER under an extra cost added on apartment bill, some example: 

    • One time access to Gym, Swimming Pool and Spa Area for 15,00€/person or 25,00€/2 people. 
    • Relax Massage 50' for 45,00€. 
    • Relax Massage 30' for 30,00€. 

    This extra service can be added directly at the moment of reservation on our website or required during the stay to our Staff.  

    Nobis Wellness Center is not part of the THE ROOMS Group. THE ROOMS offers Nobis Wellness Center services to its Guests on the basis of an agreement with the Nobis Wellness Center property. Even if  THE ROOMS Staff constantly monitors the quality of the structure and the services offered, THE ROOMS is not responsible for what may happen to its Guests within Nobis Wellness Center and for the quality of the services received. Any review of the Wellness Center have to be left here.



    IMPORTANT NOTICE: 

    • We would like to inform that the Nobis Wellness Center will be closed every Sunday starting from 7/1/2024 until 8/31/2024.
    • The pool will be closed for maintenance work from 05/08/2024 to 20/08/2024. During this period the Fitness area and the Spa will remain in use.
  • GUESTS ASSISTANCE

    Assistance during reservation and during your stay at THE ROOMS is guaranted 24 Hours per day by the Guest Care Manager Jorida and her staff.

  • CLEANING and MAINTENANCE SERVICES

    Cleaning are provide 2/3 times in a week beetwen 10:00 and 14:00, different day and time can be shedul on guest request.   



    The service include: 

    • General cleaning. 
    • Kitchen and bathroom towels change. 
    • Bed sheets change (one time per week). 
    • Manutencion if needed.
  • INTERNET and ENTERTAINMENT

    At THE ROOMS all apartments and rooms are provided with: 

    • Fiber Internet connection 100 Mbs in download and 20 Mbs in upload.  
    • Flat Tv with Amazon Fire Stick Tv 
    • Tibo cable Tv with a bouquet of more than 300 Internationals and Sport channels. 
    • Amazon Echo Dot with Alexa. 
    • Amazon Music Unlimited. 
    • Netflix. 
    • Prime video. 
    • Tunein. 

    All this services are included in the apartment price. 

  • CHECK IN/OUT
    • Check-In between 2/10 pm
    • Check-Out by 12 pm

    Early Check-in and late check-out, under request contacting our staff.

  • PAYMENT METHODS

    Accepted Payment Methods at THE ROOMS:  

    • Mastercard, Visa debit or credit cards. 
    • Cash in major currencies (change Rate is based on daily officials value of Albanian Bank).
  • ACCESSIBILITY

    THE ROOMS apartments are all accessible by lift from the garages floor or from level 0 but cannot be considered as suitable for people with disabilities. In case you have special needs related to your disability you can still contact us, we assure you that we will do our best!

  • MAIN OFFICE

    THE ROOMS Main Office is located at the first floor of stair F (left side door) in Nobis Complex in Tirana.

  • CANCELLATION POLICY

    The Cancellation Policy varies based on the type of accommodation, length of stay and offer selected. Check the policy applied when booking.

  • SHORT or LONG TERM STAY

    Our apartments at THE ROOMS with hotel services are perfect for short or long term stay. In case of short term stay you can book directly on our website whyle in case of medium or long term stay we suggest you to contact us or ask for a quote for a personalized offer.


ASK FOR A QUOTE


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